Minnieee33:
Mostly people are saying CY is not a gentleman on how he handled the situation and he seem like he didn't care much about SF. Drama fans are just pissed off that they paid to watch their heart getting broken.
He was forbidden to love. (that's why his eyes were so sad.). https://www.sohu.com/a/419777626_99900873
This news even points out (when Bai Shu tries to push Cheng Yi closer to Cristal Yuan, Cheng Yi (resists). They point out the "resists", as indicating that he was doing so because he was ordered (by powerful people from the company). 
CY fans will still support him. He just lost a lot of passerby or drama fans. I think things will die down in a month or half.
His promise of chang an isn't going to get better in terms of rating and this drama is highly guided by fans of L&R. Deep Lurk might come out later this year depending on how the popularity of CY at that time.
Deep Lurk can bring him other types of fans. Because the story is quite different. 
LovelyLady:
https://m.weibo.cn/detail/4551546152943985
Watching this, I think he felt helpless but chose to suppress himself and obey the orders.
I think they're good friends because after her speech when she was crying, she unconsciously shorten the gap between but he didn't comfort her.
https://m.weibo.cn/detail/4551551329504142
Feel like crying too.
I liked this user's comment: Why no one sees your caution, your nervousness, restraint and suppresses your emotions. Perhaps your expression is not good, but it is not so bad. What does the boss say in the audience? So, in the end, it's his fault
P.s: Second link:
Oh, how sad! How he struggles with his feelings. I feel like crying. And that blind people who do not see a foot near the nose harm him. Go ahead, Cheng Yi. Strength, Cristal Yuan. Comment on weibo: last night, it looks like Cheng yi was wearing the lover's curse mask.
I'm dead ^^
ohh.. so the last night show was the scene of ep 8?
after 1 months, he wearing Lovers Curse Mask?
or the lovers curse not break?
"XJ come backk.. !!!!! you forgot to break SF Lovers Curse ...."
Dashmount20:
he forgot to took the Forget Love Potion.. busy to memorizing .. he does the social distancing.. but forgot to bring the mask.. hahahaa :D
LOL... anyway just cut him some slack lah. Based on the BTS we saw, I reckoned he was not his true self at the event. Unless all the BTS is doctored...
