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Hello, I have a problem with the MDL app I don't know where to report it but someone told me to ask help here. My problem is that since yesterday I cannot login to the MDL app, I tried different methods like uninstalling and reinstalling the app or even reseting my phone but it doesn't work. I use my own gmail account when I created MDL but it doesn't let me login and a blank message pops-out (I don't know how to share pictures).

Now i'm using laptop and web to access MDL, but I still want to be able to use the MDL app since it's more convenient for me when I use my phone. 

I just downloaded the Android app and it doesn't let me sign in using my Google account, it just shows me a blank alert as well.


 Diego Gonzalo Mendoza Pi:

I just downloaded the Android app and it doesn't let me sign in using my Google account, it just shows me a blank alert as well.


this is the same thing happening to me too 

The same is happening to me too

We're looking into the issue. You should be able to login with your username/password instead.

 Ji-N:

We're looking into the issue. You should be able to login with your username/password instead.

i will try thank you

 Ji-N:

We're looking into the issue. You should be able to login with your username/password instead.

 it is still not working for me I tried and it just says 'incorrect password or username'

 moon:

 it is still not working for me I tried and it just says 'incorrect password or username' 

Username and password should work. This issue only affects Google Sign-In. Make sure you have the correct credentials, or try resetting your password.

Updated, please try again.

Thanks, now it works as expected

 Ji-N:

Updated, please try again.

thank you so much it works now 

moon closed this Jul 6, 2025 03:10 am
moon reopened this Jul 6, 2025 03:10 am
moon closed this Jul 6, 2025 03:10 am