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Hello, I tried to submit the crew and cast to Aru Hi Kanojo no Panty ga, but I couldn't or wasn't allowed to. The problem also happened when I tried to add the info for another title. There is this 🚫 mark every time I try to add the info. Could you please help me solve the problem? Thank you.

Yuanwei Volunteer Staff
strawberry_milk:

Hello, I tried to submit the crew and cast to Aru Hi Kanojo no Panty ga, but I couldn't or wasn't allowed to. The problem also happened when I tried to add the info for another title. There is this 🚫 mark every time I try to add the info. Could you please help me solve the problem? Thank you.

I'm not sure what the issue could be.

Could you maybe provide some screenshots so the admin can see exactly?

Yuanwei:
strawberry_milk:

Hello, I tried to submit the crew and cast to Aru Hi Kanojo no Panty ga, but I couldn't or wasn't allowed to. The problem also happened when I tried to add the info for another title. There is this 🚫 mark every time I try to add the info. Could you please help me solve the problem? Thank you.

I'm not sure what the issue could be.

Could you maybe provide some screenshots so the admin can see exactly?

photo_2026-05-11_00-26-28.jpg I can't provide the screenshot directly from my computer.

strawberry_milk:

Hello, I tried to submit the crew and cast to Aru Hi Kanojo no Panty ga, but I couldn't or wasn't allowed to. The problem also happened when I tried to add the info for another title. There is this 🚫 mark every time I try to add the info. Could you please help me solve the problem? Thank you.

They have configured the information-editing system with a wrong-attempt limit, which is why this is happening.

It works similarly to entering the wrong password three times , on the fourth attempt, the account gets frozen. In the same way, you can provide wrong information to the MDL’s database only up to a certain limit; once that limit is crossed, it bans further editing.

ASTER:
strawberry_milk:

Hello, I tried to submit the crew and cast to Aru Hi Kanojo no Panty ga, but I couldn't or wasn't allowed to. The problem also happened when I tried to add the info for another title. There is this 🚫 mark every time I try to add the info. Could you please help me solve the problem? Thank you.

They have configured the information-editing system with a wrong-attempt limit, which is why this is happening.

It works similarly to entering the wrong password three times , on the fourth attempt, the account gets frozen. In the same way, you can provide wrong information to the MDL’s database only up to a certain limit; once that limit is crossed, it bans further editing.

So, is there any way to fix it?

strawberry_milk:
ASTER:
strawberry_milk:

Hello, I tried to submit the crew and cast to Aru Hi Kanojo no Panty ga, but I couldn't or wasn't allowed to. The problem also happened when I tried to add the info for another title. There is this 🚫 mark every time I try to add the info. Could you please help me solve the problem? Thank you.

They have configured the information-editing system with a wrong-attempt limit, which is why this is happening.

It works similarly to entering the wrong password three times , on the fourth attempt, the account gets frozen. In the same way, you can provide wrong information to the MDL’s database only up to a certain limit; once that limit is crossed, it bans further editing.

So, is there any way to fix it?

The staff will help you with this. Your support ticket is enough, and they will reach out to you soon.

ASTER:
strawberry_milk:
ASTER:
strawberry_milk:

Hello, I tried to submit the crew and cast to Aru Hi Kanojo no Panty ga, but I couldn't or wasn't allowed to. The problem also happened when I tried to add the info for another title. There is this 🚫 mark every time I try to add the info. Could you please help me solve the problem? Thank you.

They have configured the information-editing system with a wrong-attempt limit, which is why this is happening.

It works similarly to entering the wrong password three times , on the fourth attempt, the account gets frozen. In the same way, you can provide wrong information to the MDL’s database only up to a certain limit; once that limit is crossed, it bans further editing.

So, is there any way to fix it?

The staff will help you with this. Your support ticket is enough, and they will reach out to you soon.

Ah I see, thank you for your suggestion.

Yuanwei Volunteer Staff
strawberry_milk:
Yuanwei:
strawberry_milk:

Hello, I tried to submit the crew and cast to Aru Hi Kanojo no Panty ga, but I couldn't or wasn't allowed to. The problem also happened when I tried to add the info for another title. There is this 🚫 mark every time I try to add the info. Could you please help me solve the problem? Thank you.

I'm not sure what the issue could be.

Could you maybe provide some screenshots so the admin can see exactly?

photo_2026-05-11_00-26-28.jpg I can't provide the screenshot directly from my computer.

Most likely, you were rejected too many times for that section. But I cannot be sure.

Did you try to edit the same section for other titles? If yes, and it's the same, then the above applies. If not and you can edit those, then it's a bug for this title.

Did you try editing other sections to see if they are greyed out as well? If yes, then your ratio might be too low, and you need to find a section that works for you to edit and focus on that one to submit correctly until your ratio goes back up, and the other sections should open up again.

I see, let me check it again later. Thank you.